If you are not entirely satisfied with your purchase, we're here to help.
Products can be returned within 30 days of delivery. To receive a full refund for the purchase price, plus $10 of the shipping fee, simply contact us at [email protected] letting us know you'd like a refund. Your refund will be credited to your original form of payment within 14 days.
No need to return the item to us. It's yours to keep for trying out Recess.
International orders may be subject to customs duties or taxes upon delivery. International customers are responsible for paying all taxes, duties or fees charged by their governments. We cannot refund duties or fees charged.
If you prepaid for the annual plan, you will receive a full refund of the product cost within 30 days of receiving your first box. No full or partial refunds for the annual plan will be given after 30 days
If you received a damaged product, please notify us immediately for assistance. We'll replace the item at no cost to you.
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone: +1 415-462-4453
By email: [email protected]